By “measured assistance” we mean that staff will not do everything for a client as if they were in a hotel, but will find out what level of help they need and provide them with the right level of assistance.

They will do this following a full assessment, so that the client can be as independent as possible.

In general support will range from being:

• Wholly compensatory in instances where a client has specifically identified problems which necessitate this kind of input until they can resume more independence or have learned to adapt to their disabilities.
• Partly supportive, where a client experiences limitations but is much more involved in their own care in terms of decision-making and activity.
• Educative/supportive, where input is primarily based on teaching, manipulation of the home environment to assist learning, the communication of knowledge and skills and the development of useful routines.